Shipping and Delivery Policy
Production or processing begins after final approval and any required payment. The quotation or order confirmation provides the applicable production estimate.
Delivery
Orders may be collected, delivered locally, shipped by courier/transport, or delivered electronically, depending on the product or service. Charges and estimated timelines are communicated before confirmation.
Customer responsibility
Customers must provide a complete delivery address, PIN code and contact number. Re-delivery or return charges caused by incorrect information or an unavailable recipient may be charged.
Damage or delay
Visible damage, shortage or incorrect delivery should be reported within 48 hours with supporting evidence. Carrier, weather and other events outside reasonable control may affect delivery estimates.
Digital delivery
Software, subscriptions, activation keys and digital files are delivered through the customer account, email or another stated channel and do not require physical shipping.